Privacy Policy

Keygate Living ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services, including when you opt in to receive SMS (text message) communications from us.

 
1. Information We Collect
We may collect the following types of information:

Personal Information:
Name, phone number, email address, shipping address, and any other information you provide during checkout, registration, or contact forms.
SMS-Specific Information:
Your phone number, carrier information, message history, and your interactions with our SMS communications (e.g., open rates, responses).
Automatically Collected Data:
IP address, device information, browser type, cookies, and usage data from our website or mobile services.
 
2. How We Use Your Information
We use the information we collect to:

Send you transactional updates (order confirmations, delivery updates, etc.)
Send you marketing and promotional text messages (with your consent)
Respond to your questions and requests
Improve our website, products, and customer service
Comply with legal obligations and protect our rights
 
3. SMS Communications
By providing your mobile number and checking the opt-in box, you consent to receive recurring automated marketing and personalized messages (e.g., promotions, cart reminders) from Keygate Living

Message frequency may vary.
Message & data rates may apply.
Consent is not a condition of purchase.
You can opt-out anytime by replying STOP to any message.
For help, reply HELP or contact us at: [email protected]
 
4. How We Share Your Information
We do not sell your personal information. We may share your data with:

Third-party service providers (e.g., SMS platforms, shipping carriers, payment processors)
Legal or regulatory authorities if required to comply with the law or protect our rights
Business partners only as needed to fulfill our services (e.g., marketing platforms, analytics tools)
All partners are required to keep your information confidential and use it only for intended services.

 
5. Your Rights and Choices
You have the right to:

Access, update, or delete your personal information
Opt out of SMS or email marketing at any time
Disable cookies through your browser settings
Request a copy of the personal data we have about you
To make any requests, contact us at: [email protected]

 
6. Data Security
We implement reasonable physical, technical, and organizational safeguards to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

 
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of our services means you accept the updated policy.

 
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Keygate Living
[email protected]
347-477-3428
368 9th Avenue Suite 5-135 New York, NY 10001